Rachel is a Berlin based seasoned design lead specializing in untangling complex problems to create impactful solutions. She's worked globally from reimagining how we design cities with Flux, how to create safer drivers with Nexar, making taxes intuitive with Taxtfix and leading the shift at Klarna from a preferred way to pay to your total shopping Super App. Now as the manager of Zalando's design innovation lab, The Studio, she bridges customer insights with strategic design, addressing emerging topics in technology, fashion, and consumer behaviour to provide a designer's lens to future facing strategy.